Role Overview
The Receptionist is the welcoming face of PEAK VETS, providing excellent customer service while managing appointments, enquiries, and front-desk operations.
Key Responsibilities
- Greet clients and assist with enquiries
- Schedule appointments and manage bookings
- Handle phone calls and emails professionally
- Process payments and maintain records
- Coordinate communication between clients and veterinary staff
- Maintain a clean and organised reception area
Desired Skills & Qualifications
- Strong customer service experience
- Excellent communication and organisational skills
- Ability to multitask in a busy environment
- Professional presentation and friendly attitude
- Experience in veterinary or medical reception is advantageous